Tech giant Microsoft is facing hefty fines for allegedly misleading millions of Australian customers by trying to convince them to pay more than needed for an AI upgrade.

Create a free account to read this article

Login or signup to continue reading

Continue with Email

Continue with Google

Continue with Apple

Australia's consumer watchdog has taken the US company to court for allegedly leading customers to believe they must either pay extra subscription fees when its AI assistant Copilot was integrated into their package or cancel altogether.

But subscribers also had the choice of maintaining their previous plan with the AI assistant at the same price, the Australian Competition and Consumer Commission said in the Federal Court case.

Around 2.7 million Australians received the

See Full Page