Good afternoon.
Australia’s consumer watchdog has taken Microsoft to federal court alleging the company misled approximately 2.7 million Australian personal and family plan customers.
When the tech company told customers it was increasing the price of its office suite by 45%, it gave them two options: accept the price for the product – and its Copilot AI add-ons – or cancel.
The Australian Competition and Consumer Commission alleged two emails and a blog post were “false or misleading” as there was an undisclosed third option allowing subscribers to retain the features of existing plans without Copilot at the previous lower price.
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