E-commerce major Amazon has confirmed that it will hand pink slips to at least 14,000 people, with more job cuts expected in the coming year, in a major shakeup driven in part by adoption of artificial intelligence (AI). At least 1,000 Indian workers of the company are likely to be impacted by the layoffs.
The layoffs, part of a broader trend, offer an early glimpse into AI’s impact on workforces. In June, Amazon CEO Andy Jassy had said that as the company was doubling down on generative AI, it would need “fewer people doing some of the jobs that are being done today, and more people doing other types of jobs,” but in the next few years, “this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.”
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