Meryl Lewis is a volunteer technology guide at the open computer lab at Lenox Hill Neighborhood House. She walks people through issues with their computers and devices.

It's all about keeping it simple and helping others become self-sufficient.

"If they're always relying on other people to do it for them, they're not going to learn,” Lewis said. "So that's my, my tendency is to kind of want to do it, but just to stop that and slow down and make it more of a learning opportunity."

What You Need To Know

Meryl Lewis helps New Yorkers, often seniors, navigate their computers and devices

She comes from a career in information technology

Lewis assists people during open computer lab hours and during specialized classes

"These little things that we take for granted when we use our phone, i

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