Air passengers may soon be allowed to cancel or amend their tickets without additional charges within 48 hours of booking, with aviation watchdog DGCA proposing significant changes in the ticket refund norms.

Besides, the Directorate General of Civil Aviation (DGCA) has proposed that in case of purchase of a ticket through a travel agent/portal, the "onus of refund shall lie with the airlines as agents are their appointed representatives".

The airlines shall ensure that the refund process is completed within 21 working days, the regulator said as it mooted changes in the Civil Aviation Requirement (CAR) pertaining to the refund of air tickets.

The proposed changes also come against the backdrop of concerns and issues related to air ticket refunds.

An "airline shall not levy any additio

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