Westpac chief executive Anthony Miller has declared the major bank’s work-from-home settings are correct, in the wake of a bruising loss in the Fair Work Commission last month.

Mortgage banker Karlene Chandler took Westpac to Fair Work after it denied her request to work from home so she could care for her primary-school-aged children.

The tribunal heard Ms Chandler, who lives in Wilton, faced a two-hour commute to her branch in Kogarah in Sydney’s south, and that there had been no prior issue with her working entirely remotely until January, when the bank reversed its approval for her flexible working conditions.

Fair Work found Westpac was unable to provide “reasonable business grounds” to deny Ms Chandler’s request, and ruled in her favour.

Addressing investors on Monday at the bank

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