NEW DELHI: It was a journey to forget for the 228 passengers on board Air India’s San Francisco–Delhi Boeing 777 flight that was diverted to Mongolia after a technical snag was detected midair on Monday. The airline arranged an alternative flight from Delhi to the New Ulaanbaatar International Airport on Wednesday to bring back stranded passengers. What was meant to be a 16-hour flight turned into a 60-hour ordeal.

Ironically, more than 60% of the passengers were elderly parents whose children had booked them on Air India flight AI 174, as it was a direct service to Delhi and considered the safest option.

Recalling the incident, a young woman passenger, who requested anonymity, told TNIE : “I was sleeping when a loud sound on the left side of the aircraft woke me up. One of the passeng

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