Mumbai : State Bank of India has embarked on a drive to cut the Know Your Customer (KYC) process to a single one across its branches, a top official said on Tuesday.The bank is targeting to complete the process by end of March 2026, chairman C S Setty said, adding that once its gets a unified KYC, it will start a department within the bank to offer "KYC as a service" to various other functions.

"We realise that there are 15 different ways the EKYC is done in SBI alone. So, we want to actually revise our own processes," Setty told reporters.Explaining the cumbersome process followed at present, Setty said each time a customer seeks to access a newer service, like people's provident fund or a home loan, he or she is forced to do a new KYC everytime even though the bank is the same. Read A

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