Server-maker and designer Supermicro has promised to improve performance, after missing its guided revenue and revealing its margins aren’t strong.

Investors already knew Supermicro wasn’t going to post great results for the quarter, after it warned that a customer requested changes to a big purchase and the work required to deliver mean it could not count around $1.5 billion of revenue in its next quarter. The company on Tuesday delivered those results and revealed $5 billion quarterly revenue, down $800 million compared to last year’s Q1 and far less than the $6-$7 billion it forecast. Gross margin was 9.5 percent, well below hardware-slinging peers like Dell and HPE.

On the company’s earnings call, CEO, president, and company chair Charles Liang said a customer caused the delayed reve

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