An OpenAI policy update that reminds users not to rely on its tools for legal advice will reportedly not change how ChatGPT behaves, but lawyers say it highlights a question that requires clarity as people increasingly turn to generative AI services for help with legal issues: where’s the line between legal advice and legal information?

Most provinces and territories in Canada explicitly ban non-lawyers from dispensing legal advice. While there are some exceptions to this rule – licensed paralegals and nonprofit employees in certain jurisdictions can provide legal advice under limited circumstances – breaching the rule generally constitutes an unauthorized practice of law, which can result in penalties that include prosecution.

These restrictions don’t apply to the provision of legal inf

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