Farro Mackenzie never imagined she’d fall victim to a phishing scam. The B.C. small business owner says it all started with a text from what she thought was her bank, asking her to verify a transaction.

Minutes after replying ‘no’ to the question, her phone rang. The caller ID showed up as TD Bank.

“It felt like they were reading through my statement, with me being like, oh, was this charge you? Was this charge you? And I’m like, no, no. And then yes, when it got to me,” she explained.

Days later, Mackenzie received a call suggesting another suspicious transaction. She thought that was the end of it until she went to the bank to make a transaction on her business account.

“The teller showed me my total that I had in the bank. And I was like, Oh, I think you’re missing a zero. And she’s

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