Dharamshala, Nov 9,

In a strong indictment of airline conduct, the District Consumer Disputes Redressal Commission, Kangra at Dharamshala has held Thai Lion Air guilty of deficiency in service and violation of basic human rights for denying drinking water to a passenger and his minor children during a six-hour flight from Amritsar to Bangkok.

The Commission, presided over by Hemanshu Mishra with Arti Sood as member, ordered the airline to pay Rs 1 lakh as compensation, Rs 2,527 as reimbursement for a non-refundable hotel booking, and Rs 10,000 as litigation cost, with interest at 9% per annum from the date of the complaint until realization. Membership Form

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