RALEIGH, N.C. (WTVD) -- A Raleigh family is out more than six thousand dollars after what seemed like a simple check on their flight seats turned into a costly mistake.

As the busy holiday travel season approaches, it's a reminder to be cautious when booking or even confirming airline reservations online.

The Lamotta family was excited for their trip to Thailand. "We decided to take our kids and see where Grammy was born," said Leigh Lamotta. The trip, she said, was a tribute to her late mother. "I wanted my kids to understand where she came from, as she came here when she was 9," Lamotta adds.

Months of planning went into the family's vacation. Leigh booked the flights directly through the airline and paid more than $6,000 for the tickets. But before their trip, she noticed they were

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