CHARLOTTE, N.C. – Starbucks is apologizing following the release of its viral “Bearista” cup. The 20-ounce cup has caused quite the commotion, with many customers unable to get their hands on one. Ssome aired their grievances in the coffee chain’s social media comments section. Starbucks issued a public apology that read in part, “The excitement for our merchandise exceeded even our biggest expectations.” Do Starbucks fans have a right to be mad?

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