METAIRIE, La. — A Metairie homeowner is calling for increased oversight of Jefferson Parish utilities after she noticed a drastic, unexplained increase on her recent water bill.

After posting about the issue online, she quickly realized she was not the only resident experiencing such billing anomalies.

Sudden Spike Raises Questions

Metairie homeowner Louann Cashill said her typical bill ranges from $80 to $90 per billing cycle, but her most recent bill jumped to $356.

Cashill first contacted the Parish and checked her property for leaks. When these avenues provided no clear answers, she posted about her experience on the community social app, Nextdoor.

The comments quickly came pouring in, revealing a pattern of exorbitant, unexplained bills that often revert to normal in subsequent c

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