New Delhi : The government's e-Jagriti digital consumer grievance platform has processed about 1,30,000 cases since its launch in January, with more than 2,00,000 users, including non-resident Indians, registering on the unified portal, the Consumer Affairs Ministry said on Sunday.The platform disposed of 1,27,058 cases as of November 13, demonstrating efficiency in transforming consumer redressal across the nation, the ministry said in a statement.

e-Jagriti allows NRIs to file complaints globally without travelling to India, using OTP-based registration, online payments, digital document exchange and virtual hearings, the ministry said.NRIs filed 466 cases this year, led by the United States with 146 cases, followed by Britain with 52 and the United Arab Emirates with 47. Read Also

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