Virginia homeowners' water turns brown and becomes unusable. Now their utility company wants to raise prices.

CAROLINE COUNTY, Va. Kaylee Carter has been dealing with water problems in her central Virginia home for as long as she can remember.

It scares me to put my daughter in it, because I don't know what's in it, Carter said. When the water is brown there's no telling.

Carter has lived on the Heritage side of the Lake LandOr community since she was a child. Now she is raising a sixteen-month-old of her own in the same house getting its water and wastewater services from a private company, Aqua Virginia.

It stains our clothes, it damages things, I mean it causes a lot of problems in our life, Carter said.

Aqua recently flushed the Lake LandOr water distribution system for planned maintenance over an 11-day stretch. They asked customers to not do their laundry during the time as the temporari