Millions of users across India and the world faced sudden disruption on Tuesday when several major online services stopped working at the same time. Major social media tools, shopping portals, banking services, entertainment apps and even AI tools either loaded slowly or failed to open completely. The issue did not lie with each service but with Cloudflare, which is a company that underpins a big part of the global internet. A technical problem in its system led to a chain reaction that knocked many popular websites and apps out of commission.

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The incident once again called attention to how deeply dependent the internet is on a few behind-the-scenes players. As Cloudflare restores the services, operations gradually return to normal on these

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