New Delhi: The Telecom Regulatory Authority of India (TRAI) on Wednesday issued a direction mandating the last dates by which adoption of the ‘1600’ numbering series should be completed by entities in the Banking, Financial Services and Insurance (BFSI) sector, and government organisations to clearly distinguish their service and transactional calls from other commercial communications.

The direction has been issued with the objective of curbing spam, and preventing fraudulent activities perpetrated through voice calls.

In response to TRAI’s regulatory initiative, the ‘1600’ numbering series has been assigned by the Department of Telecommunications (DoT) for allocation to entities in the Banking, Financial Services and Insurance (BFSI) sector, regulated by the RBI, SEBI, and Pension Fund

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