Another Black Friday shopping season is upon us. Amazon's event kicked off a week before Thanksgiving this year, on Nov. 20, and runs through Cyber Monday on Dec. 1.

With new deals dropping constantly, shopping can get pretty overwhelming. We know all too well that it's easy to get caught up in the sales, indulge in some impulse purchasing, and experience a little buyer's remorse. No judgment.

As with every major Amazon sale, deals started popping off ahead of the official event kickoff, and there are lots more to come. If you run into some questions or concerns during your shopping journey — from classic cases of buyer's remorse to damaged packages to Prime membership questions — it's good to know that you can actually speak to customer service.

Since contacting Amazon can be tricky at

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