Food delivery platform Zomato has decided to begin sharing customer data with restaurants, bringing an end to a long-running dispute with the restaurant industry.
Also Read : Food delivery to get costlier as Zomato, Swiggy set to revise platform fee after GST 2.0
The move has already stirred controversy, with analysts raising concerns about data privacy and the potential misuse of customer information.
Customer data sharing talks
Zomato is reportedly in advanced discussions with the National Restaurants Association of India (NRAI), an umbrella body representing over 5,00,000 eateries, to enable customer-data sharing.
Similar talks are said to be underway with Zomato’s rival, Swiggy, according to Business Today .
At present, food delivery platforms mask customer information, meani

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