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Systemic leakages due to fraud, waste, and abuse (FWA) of approximately Rs 10,000 crore each year are silently eroding trust and financial resilience within the insurance ecosystem, according to a report.

To safeguard integrity, there is a need for collective action from all stakeholders, including insurers, corporates, government, and regulators, the report, titled, Rebuilding Trust: Combating Fraud, Waste, and Abuse in India’s Health Insurance Ecosystem, said.

Fraudulent behaviours, process inefficiencies, and policy violations have become embedded across the value chain, and these practices are now systemic and increasing, it added.

To address this, the report

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