PITTYSLVANIA COUNTY, Va. (WDBJ) - OnSolve CodeRED is moving customers to a new system by Crisis24 Solutions after a cybersecurity incident, according to Pittsylvania County officials.

Officials say the cybersecurity incident was contained but damaged the OnSolve CodeRED environment.

In an abundance of caution, OnSolve CodeRED has decommissioned the CodeRED platform and have expedited a plan to move all customers to a new CodeRED system by Crisis24 Solutions.

The new system may require all users to re-register.

Officials say they will notify the public as soon as onboarding is completed.

Updates and new links will be posted on the county website and social media platforms as soon as they become available.

Click here for any questions or concerns.

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