BATON ROUGE, La. (WAFB) - As the busy holiday shopping season nears, the Better Business Bureau has some important reminders to keep in mind.

Black Friday and Cyber Monday are two of the busiest shopping days of the year. In 2025, Black Friday falls on Friday, November 28, and Cyber Monday is on Monday, December 1.

In general, experts with the BBB advise you to do your research, come up with a budget, and use a credit card, if possible, when you make purchases.

Your research ahead of time should include looking into a store’s policies.

“One of the things is you really need to make sure you understand what a store’s refund policy is,” said Carmen Million, president and CEO of the BBB of South Central Louisiana. “Whether you’re purchasing it in person or online, you need to understand wh

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