MIDDLETOWN, Ohio — An effort for more transparency regarding Middletown’s cybersecurity incident and plans for restoring water billing has reached more than 2,000 signatures on a Change.org petition.

Key information about the cyberattack and water billing:

A “cybersecurity incident” shut down city systems starting Aug. 16.

The investigation into the incident remains ongoing with the assistance of third-party specialists, and it is not yet known what personal information, if any, may have been affected.

The city posted Nov. 20, saying December water bills would resume after three months of a billing outage.

An initial 25% charge was meant to help with the balance owed on missed billings, though the city announced Nov. 21 the “usage adjustment” charge would be removed from residents

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