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Some of the biggest mobile companies in the UK will block foreign call centres from impersonating banks as part of a new scams crackdown. Mobile networks have promised to upgrade their network within the next year to eliminate the ability for foreign call centres to spoof UK numbers.
New call tracing technology will “hunt down” scammers and victims will receive faster support, the Home Office said. The agreement between the Government and industry will see a raft of measures to safeguard the UK’s mobile network from fraud.
The increased protection will involve identifying the provider that connects the call to the customer and asking who they got the call from, with the process continuing “upstream” until the source of the call is identified, the Home Office said.
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