A disabled widow has said she was left feeling ‘disgusted’ after a computer error meant she was chased repeatedly for a payment of just 2p.

Patricia Ribeiro, 79, from Dudley in the West Midlands, was shocked when she received a letter from Utilita, her previous energy supplier, saying it was going to inform a credit reference agency about her.

She swapped providers in October and afterwards received numerous letters claiming she owed the company two pence until Metro stepped in.

Utilita said the incident happened due to a ‘computer rounding error’.

Mrs Ribeiro told Metro: ‘It’s not good because I’m [nearly] 80 years old and I need a new mobility scooter by Christmas.

‘And I have to pay on finances, I won’t be able to get it.’ In one of many phone calls to Utilita, Mrs Ribeiro, who tur

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