CITYWIDE — Starbucks agreed to pay $38 million to settle an investigation by the city’s labor and consumer agency that found the coffee giant committed systemic violations of local scheduling laws at its New York City locations between 2021 and 2024, Mayor Eric Adams announced Monday.
A three-year probe by the city Department of Consumer and Worker Protection determined that Starbucks arbitrarily cut workers’ schedules and systematically denied employees the opportunity to pick up additional shifts, keeping them involuntarily part-time. Most Starbucks workers in New York never received a regular schedule, in violation of the city’s Fair Workweek Law , which requires fast food employers to assign schedules with 14 days’ notice.
The terms of the settlement reveal the breadth of the c

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