Christmas refund rights update at Primark, B&M, Home Bargains and The Range View Image

Everything you need to know about each policy as customers who end up with unwanted, broken or defective Christmas gift have specific rights.

Extended returns policy: During the festive season, people often buy presents well ahead of handing them over to their loved ones. To ensure no one is stuck with faulty, damaged, or unwanted items, retailers throughout the UK typically ease their returns policies by providing additional time following Christmas to obtain exchanges or refunds.

Primark policies: The fashion and homeware retailer is allowing customers to return unwanted Christmas presents until January 30, 2026, provided the item was purchased on or after October 14, 2025. Items must be returne

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