No-Go For IndiGo: How The Massive Flight Cancellation Crisis Came To Be

Summary of this article

New pilot duty-time rules slashed IndiGo’s crew availability, triggering over 500 cancellations in just two days.

IndiGo’s heavy night operations, lean staffing and lack of prep worsened the crisis.

Frontline staff raised safety and treatment concerns as DGCA eased norms to stabilise flights.

India's largest airline, IndiGo, has faced a massive cancellation fiasco in its operations over the last four days, with over 500 flights cancelled in the last two days. Airports across the nation have witnessed chaotic scenes with passengers camping out in airports due to delays that have gone up to 12 hours.

Videos and tweets of angered passengers complaining about delays and misplaced baggage have taken the internet by storm as IndiGo grapples with crew shortages and