The government Friday said it has decided to institute a high-level inquiry into the massive IndiGo disruption, which will examine what went wrong at the airline, determine accountability wherever required for appropriate actions, and recommend measures to prevent similar disruptions in the future, ensuring that passengers do not face such hardships again.

As thousands of passengers faced a harrowing time at airports across the country, Civil Aviation Minister Ram Mohan Naidu said in a statement that “we expect that flight schedules will begin to stabilise and return to normal by tomorrow. We anticipate that complete restoration of services will be achieved within the next three days”.

To support passengers during this period, airlines have been instructed to provide regular and accurate

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