Amid massive disruptions in IndiGo’s flight operations, which led to unprecedented chaos at major airports across the country, the government has decided to institute a high-level inquiry into the lapses in the airline’s services, the Ministry of Civil Aviation said on Friday.

The ministry said that the inquiry committee will examine what went wrong at the IndiGo, determine accountability and recommend measures to avoid a similar situation in the future.

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“The inquiry will examine what went wrong at IndiGo, determine accountability wherever required for appropriate actions, and recommend measures to prevent similar disruptions in the future, ensuring that passengers do not face such hardships again,” the ministry said.

The development comes after a mass cancellation of Ind

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