New Delhi: The Ministry of Civil Aviation on Saturday has directed IndiGo to clear all pending passenger refunds by 8 pm on Sunday.

This comes amid the ongoing disruption of IndiGo flights, which continued for its fifth consecutive day, with a total of 405 domestic flights cancelled.

In a statement, the Ministry “mandated that the refund process for all cancelled or disrupted flights must be fully completed by 8:00 PM on Sunday, December 7”.

“Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations,” it added.

The Ministry has clarified that “any delay or non-compliance in refund processing will invite immediate regulatory action”.

In addition, the government has also directed IndiGo to trace and deliver b

See Full Page