As IndiGo Airlines faces one of its toughest phases with widespread delays, operational strain and thousands of passengers stranded aviation experts are asking a pointed question. Gangwal, once the force behind IndiGo’s famously disciplined operations, left the airline in 2022 after a bitter and public clash with co-founder Rahul Bhatia. Since then, IndiGo’s leadership and internal culture have undergone major changes something analysts believe may be contributing to the airline’s ongoing troubles.
While India’s largest airline struggles on home turf, Gangwal has quietly taken his expertise to the global stage. He invested around $108 million in the US-based Southwest Airlines and, in November 2024, was unexpectedly elevated to the position of chairman. Though he stepped down from the rol

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