New Delhi: Over the past four days, more than 1,700 Indigo flights have been cancelled, leaving thousands of flyers stranded and airports across India in chaos. Delays have compounded frustration, as the country’s largest airline operates around 2,200 flights daily and controls more than 60% of the domestic aviation market. Following this sudden disruption, Indigo’s market capitalisation has reportedly fallen by nearly Rs 21,000 crore.

The story of Indigo’s meteoric rise and its current struggles begins more than three decades ago. In 1984, a Delhi-based engineering graduate returned from Canada with dreams of starting a telecom business in India. The regulatory environment at the time, however, was unfavourable to foreign technology partnerships, forcing him to set aside that plan.

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