NEW DELHI: With flight disruptions persisting across airports nationwide, the Civil Aviation Ministry on Wednesday directed IndiGo to slash its daily operations by 10% to stabilise schedules and reduce cancellations. Civil Aviation Minister Ram Mohan Naidu said the step was necessary given the scale of inconvenience faced by passengers over the past week.

IndiGo operates an average of 2,300 flights a day, meaning about 230 services will be temporarily taken off its network.

Naidu said IndiGo CEO Pieter Elbers was summoned to the Ministry to explain the ongoing crisis. “He confirmed that 100% of refunds for flights affected till December 6 have been processed. A strict instruction was issued to expedite remaining refunds and baggage handovers,” the Minister said.

He added that severa

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