Follow us on Union Civil Aviation minister Ram Mohan Naidu Kinjarapu said that IndiGo CEO Pieter Elbers and top management officials of the airline were summoned once again on Tuesday amid an ongoing enquiry on the inconvenience faced by passengers due to the airline’s “internal mismanagement of crew rosters, flight schedules and inadequate communication.”

The Union Civil Aviation Ministry has ordered the airline to curtail its overall operations by 10 per cent, up from an earlier order of 5 per cent, citing the necessity to “stabilise the airline’s operations”. The airline is ordered to continue covering its usual destinations.

The ministry also gave “strict instructions” to expedite baggage return and complete remaining refunds for the passengers.

“The

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