Amid an ongoing wave of flight delays and cancellations, IndiGo tried to ease passengers’ frustration by offering goodie bags. A video on Instagram showed the airline distributing these bags to passengers affected by the prolonged operational disruptions.

One passenger recorded an “unboxing" video of what was widely called an “apology token" from the airline. The goodie bag handed out by IndiGo contained several snacks, hardly enough to appease the frustrated travellers.

IndiGo’s Goodie Bag Apology Token

The airline’s gesture backfired, with many mocking IndiGo on social media for causing one of the largest flight disruptions, affecting passengers who had booked months in advance. Content creator Aaira Gaurav shared a video revealing the small goodie bag given by IndiGo staff, calling i

See Full Page