The Union Ministry of Consumer Affairs has informed the Lok Sabha that Jammu & Kashmir and Ladakh has registered 9,396 consumer grievances on the National Consumer Helpline (NCH) during the last three years.

The rising complaints reflects a steady rise in complaints related to e-commerce, online purchases, delayed deliveries and defective products.

The official data reveals that Jammu and Kashmir received 6,874 complaints in 2022, which increased to 7,967 in 2023, and 9,178 in 2024. “All grievances were resolved within the stipulated timelines.”

It also said that for the Union Territory of Ladakh, the Ministry reported 136 complaints in 2022, followed by 137 in 202 and 218 in 2024. “All of which were disposed of successfully.”

The ministry further said that the National Consumer Helpli

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