IndiGo has announced compensation vouchers worth ₹10,000 for passengers severely impacted by major flight cancellations and delays between December 3 and 5, following days of widespread operational disruptions. The airline’s CEO, Pieter Elbers, who appeared before the Director General of Civil Aviation (DGCA) on Thursday, has been summoned to appear again on Friday.

Over 4,500 flights cancelled amid rostering failures

Tens of thousands of passengers were stranded at airports across the country after IndiGo cancelled around 4,500 flights between December 1 and 10. The disruptions stemmed from inefficient pilot rostering after the second phase of the Flight Duty Time Limit (FDTL) regulations came into force on November 1.

Refunds issued, but clarity lacking on eligible airports

While Ind

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