Mumbai: Flight disruptions at IndiGo was a chaos that compounded and snowballed possibly because somewhere along the line “too much arrogance and too much of self confidence” might have crept in, with the airline missing to read the tea leaves, according to veteran aviator Captain Gopinath. Gopinath, the pioneer of low-cost carrier concept in India, told PTI Videos that IndiGo was not connected to the reality.

Lack of proper planning in implementing the second phase of the Flight Duty Time Limitations (FDTL) norms that came into force from November 1 is one of the key reasons for flight disruptions that started from December 2. With the new norms, the airline did not have adequate number of pilots to operate its flights.

While talking about the flight disruptions, Gopinath also highligh

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