BATAVIA — “Thank you for calling Lake Plains Community Care Network. We are currently in the process of closing and you can call April at Neighborhood Legal Services. Her phone is 585-343-5450, extension 118. I’m sorry for any inconvenience and I hope you have a great day.”

That’s the voice message awaiting folks who call Lake Plains Community Care Network at 319 West Main St., Suite 9, Batavia, likely seeking assistance with finding health insurance through the New York State of Health Marketplace.

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