Imagine the scene: Your plane just landed late. You’ve barely got enough time to catch your connection, but first you’ve got to convince the other passengers to let you off before them.

Good luck.

Recently, though, a Delta Air Lines flight attendant flipped the script, according to Kathrin Peters. Peters, co-founder of consulting firm Withiii Leadership, says a recent flight taught her one of the best real-life lessons she’s ever seen in “generating instant connectivity.”

After confirming the plane’s late arrival, the flight attendant asked passengers to raise their hand if they were ending their journey in Salt Lake City, the flight’s destination. After most of the hands in the cabin went up, he continued.

“Now, everyone who has their hands up: Imagine the anxiety you’d feel if you ha

See Full Page