Most people care about fairness at work and want to support colleagues who face marginalization—for example, people of color, women, and people with disabilities. Our research has found that 76% of employees want to be allies to co-workers who face additional challenges, and 84% value equity. That’s in line with a 2025 national survey that found 88% of employees supported employers offering training on how to be more inclusive.

So why doesn’t that support always turn into action?

Our new study in the Journal of Workplace Behavioral Health points to one reason: Some people may freeze with worry because they feel like a fake. Specifically, they feel like they don’t have the skills to effectively support their marginalized co-workers, even though they want to. Those feelings may block actio

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