Crisis-hit IndiGo Airlines announced measures to compensate passengers severely impacted by flight disruptions on December 3-5, as it works to stabilize operations following nearly two weeks of turmoil.

The carrier stated it is identifying flights where passengers were stranded at airports on those dates. It will reach out to affected customers in January 2026. Compensation payouts, based on current estimates, could exceed Rs 500 crore due to the widespread disruptions. Advertisement

On Thursday, IndiGo offered travel vouchers worth Rs 10,000 to impacted passengers, redeemable for any future journey within 12 months. This supplements Rs 5,000 and Rs 10,000 payouts for flights cancelled within 24 hours of departure.

Passengers hit by airline-initiated cancellations qualify for full refu

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