East Islip residents Seth and Dina St. Giles never expected they would lose more than $17,000 after hiring one of Long Island’s best-known home remodeling firms. But when Alure Home Solutions of Commack abruptly shut its doors last month, their deposit — and plans to renovate their downstairs bathroom — disappeared.

The couple hired Alure, an 80-year-old business with a strong reputation throughout the region, to redo their bathroom after Dina St. Giles went on leave from work because of health issues.

“We were trying to make our downstairs bathroom more accessible,” Seth St. Giles said. “When the original salespeople were here, they told us they were looking to begin work at the end of September or first week of October.”

After meeting with company salespeople in late July, the St. Gil

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