Editor’s note: I’m in the habit of bookmarking on LinkedIn, books, magazines, movies, newspapers, and records, things I think are insightful and interesting. What I’m not in the habit of doing is ever revisiting those insightful, interesting bits of commentary and doing anything with them that would benefit anyone other than myself. This weekly column is an effort to correct that.
It’s no secret that getting gen AI right in an enterprise context is hard. Why? Because transitioning from point solutions that drive individual productivity to a system-level solution that’s integrated into potentially brittle workflows is hard; because siloed data hides interdependencies that make the machine work; because organizational inertia is real; and because without business clarity and top-down change