Officials confirmed the CRA will not be given additional funding to improve services.
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Amid reported problems at CRA call centres and months of job cuts , the agency has been asked by Finance Minister François-Philippe Champagne to improve services within 100 days. Article content
But Champagne’s office has confirmed the CRA will not be given additional funding to fix the problems. Article content Article content
“The service delays and access challenges Canadian are experiencing from CRA call centres are unacceptable,” Champagne wrote in a letter to Karina Gould, the chair of the House of Commons finance committee.
The letter was published on the social media site X on the morning of Sept. 2.
Champagne said that he and others on the CRA board will be availab