US courts have warned of delays as PACER, the system for accessing court documents, struggles to support users enrolling in its mandatory MFA program.
Several courts, including the Court of International Trade, and individual lawyers have shared the same message from PACER, which is battling long call wait times from users struggling with the MFA rollout.
LA lawyer Rob Freund shared an email via X showing that users are being told to avoid enrolling in the platform's MFA program until they are prompted to do so via email.
PACER also told users to steer clear of the helplines to ease the burden on staff.
"We ask that only users who receive a prompt to enroll in MFA when they log in should do so," the email reads. "If you do not receive an MFA enrollment prompt, no action is necessary. P