HERSHEY, Pa. -- It was not a smooth ride or the thrill some Hersheypark guests thought they would experience.

A new video shows them walking down the tracks of the Comet roller coaster on Sunday.

Park officials say it all stemmed from a guest disturbance on the platform, adding that there were no mechanical or operational issues whatsoever.

"The Comet experienced a brief, temporary stoppage that was unrelated to the ride itself and stemmed from a guest disturbance on the platform. The ride and our team members performed exactly as designed," park officials said in a statement.

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